The Times Australia
Small Business News

.

Business insurance claims reach record high

  • Written by Media Release



Unsecured creditors to receive $50 million in insurance benefits

The value of insurance claims submitted by Australian businesses to cover bad debts from their suppliers has soared to an all-time record level, according to the latest NCI Trade Credit Risk Index.

As the nation’s leading forecaster of future company insolvencies, the NCI Trade Credit Risk Index reports there were 460 trade credit insurance claims lodged by businesses during the third quarter of 2019, with a total value of $49.9 million.

It is the highest claims amount since NCI’s Trade Credit Risk Index commenced in 2012, easily surpassing the previous high of $44.5 million recorded in Q3 of 2014.

Remarkably, the total claims received value is 46% higher than the previous quarter (Q2 2019; $30.69 million) and well over double the total claims amount from the corresponding period last year (Q3 2018; $22.85 million).

The average claim value received during the quarter was also a relatively high $108,000, which is the highest figure in five years.

The collapse of Gold Coast bulk fuel supply company Mega Bulk Fuels contributed heavily to the enormous value of insurance claims submitted, as did the collapse of NSW grain and hay company Grainpro, Victorian construction supply firm Steller Lining, and British fashion retailer Karen Millen, which is winding down all of its Australian stores.

Results of the Index also reflect the high number of overdue debts currently experienced by Australian businesses, with the latest quarter recording 4,357 overdue debts, albeit down from the 5,557 overdue debts recorded between April-June.

Based on data combining insurance claims received from Australian businesses, collection actions and overdue payments, the NCI Trade Credit Risk Index registered an overall score of 881 – up from 838 at the end of Q2 2019 – to confirm riskier business conditions nationally for bad debts.

NCI Managing Director Kirk Cheesman says the spike in the total value of trade credit insurance claims is due to a combination of a slowing economy and greater awareness amongst business owners to take out trade credit insurance to protect them from bad debts.

“These figures reinforce the high-risk environment for bad debts that Australian businesses are currently in,” he said.

“Businesses need to tread extremely carefully with their suppliers and be mindful that so many are struggling to pay their debts, which in turn can have major ramifications for the cashflow of your business.

“Closely monitoring overdue payments and credit arrangements with suppliers is critical, as is taking out trade credit insurance to ensure your business if protected in the event of suppliers failing to pay due to insolvency.”

Key findings from the latest NCI Trade Credit Risk Index (Q3 2019):

  • Index Score: 881 (up from 838 in Q2 2019)

  • Overdue debts: 4,357 (down from 5,557 in Q2 2019)

  • Collection actions: 1,154 (up from 1,038 in Q2 2019)

  • Claims received – number: 460 (up from 419 in Q2 2019)

  • Claims received – value: $49.9 million (up from $34.1 million in Q2 2019)

  • Claims received – average value: $108,000 (up from $73,000 in Q2 2019)

  • Number of claims paid: 418 (up from 361 in Q2 2019)

  • Value of claims paid: $17.7 million (up from $14.3 million in Q2 2019)

  • Notable business failures: Mega Bulk Fuels, Grainpro, Leimar Group, Steller Lining, Karen Millen Australia

  • State with most claims received: New South Wales (28% of national claims)

  • Other states where claims were received: Victoria (26%), QLD (23%), WA (14%), SA (8%), ACT (1%).

Top 10 industries for trade credit insurance claims received (Q3 2019):

  1. Fuel distributors ($13.09 million)

  2. Building/hardware ($10.12 million)

  3. Electrical ($3.94 million)

  4. Agriculture ($2.71 million)

  5. Food/provisions ($2.08 million)

  6. Plumbing ($2.04 million)

  7. Paper/printing/stationery ($1.83 million)

  8. Miscellaneous ($1.07 million)

  9. Chemicals ($986,263)

  10. Manufacturing ($982,371)

About NCI and the Trade Credit Risk Index

Established in 1985, National Credit Insurance (NCI) is Australia’s leading trade credit insurance broker. Having recorded data since 2006, it has publicly released its NCI Trade Credit Risk Index every quarter since 2012. The higher the Index score, the riskier the trade credit environment.

Property Times

Flipping vs. Holding: Which Investment Strategy Is Right for You?

Are you wondering whether flipping a property or holding onto it is the better investment strategy? The answer isn’t one-size-fits-all. Both strategies have distinct advantages and risks, and choosing the right one depends on your financial goals, ...

A Guide to Smarter Real Estate Accounting: What You Might Be Overlooking

Real estate accounting can be a complex terrain, even for experienced investors and property managers. From tracking rental income to managing property expenses, the financial intricacies of real estate demand more than just basic bookkeeping. A si...

Duke of Dural to Get Rooftop Bar as New Owners Invest in Venue Upgrade

The Duke of Dural, in Sydney’s north-west, is set for a major uplift under new ownership, following its acquisition by hospitality group Good Beer Company this week. Led by respected private hotelier John Azar, the Good Beer Company has a proven t...

Top Tips for Finding the Ideal Block to Build Your Home

There’s something deeply personal and exciting about building your own home. You’re not just choosing paint colours or furniture, you’re creating a space that reflects your lifestyle, your dreams, and your future. However, before you start sketchin...

Food & Dining

Après Skrew: Peanut Butter Whiskey Turns Australia’s Winter Parties Upside Down

This August, winter in Australia is about to get a lot nuttier. Skrewball Whiskey, the cult U.S. peanut butter whiskey that’s taken the world by storm, is bringing its bold brand of chaos to Aussie shores with Après Skrew: a mash-up of alpine energy...

450 people queue for first taste of Pappa Flock’s crispy chicken as first restaurant opens in Queensland

Queenslanders turned out in flocks for the opening of Pappa Flock's first Queensland restaurant, with 450 people lining up to get their hands on the TikTok famous crispy crunchy chicken tenders. The highly anticipated opening comes after months of d...

West HQ is bringing in a season of culinary celebration this July

Western Sydney’s leading entertainment and lifestyle precinct is bringing the fire this July and not just in the kitchen. From $29 lobster feasts and award-winning Asian banquets to Sydney’s first-ever Acquapole fitness classes and family fun gal...

Onsite Caterer vs a Full Service Venue: 9 important things to explore

Choosing between an external catering company and an all-inclusive venue is a major decision that affects cost, flexibility, food quality, and the overall event experience. Venues with in-house catering offer convenience and streamlined coordinatio...

Business Times

Nail it with points: Flybuys members can redeem points for instan…

Flybuys launches new in-store redemption at Bunnings stores across Australia Tuesday 19 August, 2025 – Flybuys, Australia’s ...

Understanding Energy Use Patterns by Season

Australia’s climate changes noticeably across the year. These seasonal changes don’t just affect what we wear or how we trave...

How Businesses Turn Data into Actionable Insights

In today's digital landscape, businesses are drowning in data yet thirsting for meaningful direction. The challenge isn't...

The Times Features

What to Expect During a Professional Termite Inspection

Keeping a home safe from termites isn't just about peace of mind—it’s a vital investment in the structure of your property. A professional termite inspection is your first line o...

Booty and the Beasts - The Podcast

Cult TV Show Back with Bite as a Riotous New Podcast  The show that scandalised, shocked and entertained audiences across the country, ‘Beauty and the Beast’, has returned in ...

A Guide to Determining the Right Time for a Switchboard Replacement

At the centre of every property’s electrical system is the switchboard – a component that doesn’t get much attention until problems arise. This essential unit directs electrici...

Après Skrew: Peanut Butter Whiskey Turns Australia’s Winter Parties Upside Down

This August, winter in Australia is about to get a lot nuttier. Skrewball Whiskey, the cult U.S. peanut butter whiskey that’s taken the world by storm, is bringing its bold brand o...

450 people queue for first taste of Pappa Flock’s crispy chicken as first restaurant opens in Queensland

Queenslanders turned out in flocks for the opening of Pappa Flock's first Queensland restaurant, with 450 people lining up to get their hands on the TikTok famous crispy crunchy ch...

How to Choose a Cosmetic Clinic That Aligns With Your Aesthetic Goals

Clinics that align with your goals prioritise subtlety, safety, and client input Strong results come from experience, not trends or treatment bundles A proper consultation fe...