Google AI
The Times Australia
Small Business News

.

Business insurance claims reach record high

  • Written by: Media Release



Unsecured creditors to receive $50 million in insurance benefits

The value of insurance claims submitted by Australian businesses to cover bad debts from their suppliers has soared to an all-time record level, according to the latest NCI Trade Credit Risk Index.

As the nation’s leading forecaster of future company insolvencies, the NCI Trade Credit Risk Index reports there were 460 trade credit insurance claims lodged by businesses during the third quarter of 2019, with a total value of $49.9 million.

It is the highest claims amount since NCI’s Trade Credit Risk Index commenced in 2012, easily surpassing the previous high of $44.5 million recorded in Q3 of 2014.

Remarkably, the total claims received value is 46% higher than the previous quarter (Q2 2019; $30.69 million) and well over double the total claims amount from the corresponding period last year (Q3 2018; $22.85 million).

The average claim value received during the quarter was also a relatively high $108,000, which is the highest figure in five years.

The collapse of Gold Coast bulk fuel supply company Mega Bulk Fuels contributed heavily to the enormous value of insurance claims submitted, as did the collapse of NSW grain and hay company Grainpro, Victorian construction supply firm Steller Lining, and British fashion retailer Karen Millen, which is winding down all of its Australian stores.

Results of the Index also reflect the high number of overdue debts currently experienced by Australian businesses, with the latest quarter recording 4,357 overdue debts, albeit down from the 5,557 overdue debts recorded between April-June.

Based on data combining insurance claims received from Australian businesses, collection actions and overdue payments, the NCI Trade Credit Risk Index registered an overall score of 881 – up from 838 at the end of Q2 2019 – to confirm riskier business conditions nationally for bad debts.

NCI Managing Director Kirk Cheesman says the spike in the total value of trade credit insurance claims is due to a combination of a slowing economy and greater awareness amongst business owners to take out trade credit insurance to protect them from bad debts.

“These figures reinforce the high-risk environment for bad debts that Australian businesses are currently in,” he said.

“Businesses need to tread extremely carefully with their suppliers and be mindful that so many are struggling to pay their debts, which in turn can have major ramifications for the cashflow of your business.

“Closely monitoring overdue payments and credit arrangements with suppliers is critical, as is taking out trade credit insurance to ensure your business if protected in the event of suppliers failing to pay due to insolvency.”

Key findings from the latest NCI Trade Credit Risk Index (Q3 2019):

  • Index Score: 881 (up from 838 in Q2 2019)

  • Overdue debts: 4,357 (down from 5,557 in Q2 2019)

  • Collection actions: 1,154 (up from 1,038 in Q2 2019)

  • Claims received – number: 460 (up from 419 in Q2 2019)

  • Claims received – value: $49.9 million (up from $34.1 million in Q2 2019)

  • Claims received – average value: $108,000 (up from $73,000 in Q2 2019)

  • Number of claims paid: 418 (up from 361 in Q2 2019)

  • Value of claims paid: $17.7 million (up from $14.3 million in Q2 2019)

  • Notable business failures: Mega Bulk Fuels, Grainpro, Leimar Group, Steller Lining, Karen Millen Australia

  • State with most claims received: New South Wales (28% of national claims)

  • Other states where claims were received: Victoria (26%), QLD (23%), WA (14%), SA (8%), ACT (1%).

Top 10 industries for trade credit insurance claims received (Q3 2019):

  1. Fuel distributors ($13.09 million)

  2. Building/hardware ($10.12 million)

  3. Electrical ($3.94 million)

  4. Agriculture ($2.71 million)

  5. Food/provisions ($2.08 million)

  6. Plumbing ($2.04 million)

  7. Paper/printing/stationery ($1.83 million)

  8. Miscellaneous ($1.07 million)

  9. Chemicals ($986,263)

  10. Manufacturing ($982,371)

About NCI and the Trade Credit Risk Index

Established in 1985, National Credit Insurance (NCI) is Australia’s leading trade credit insurance broker. Having recorded data since 2006, it has publicly released its NCI Trade Credit Risk Index every quarter since 2012. The higher the Index score, the riskier the trade credit environment.

Property Times

Budget for Misery: Federal Budget Fails to Bridge the Survival Gap

The 2026-27 Federal Budget headlines boast of millions.  Yet the reality on our homeless streets remains a natural-disaster-like zone. While, yet again, the government has overlooked the human disaster of rough sleepers across Australia, the near...

The Federal Budget: What Property Developers Need

Australia’s property developers will examine the Federal Budget tonight with a mixture of hope, caution and frustration. For years, governments of all political persuasions have spoken about housing affordability, supply shortages and the need for...

Australia’s Luxury Property Divide: Should Homes Be Reserved For Australian Citizens?

Australia is home to some of the world’s most desirable residential real estate. From harbourfront mansions in Sydney to beachfront compounds on the Gold Coast, vineyard estates in regional Victoria, luxury apartments overlooking Perth’s Swan River...

Weekend Results from Residential Property Auctions in the Capital Cities — What Was the Trend

The latest weekend of residential property auctions across Australia’s capital cities delivered a clear message: the market remains active, but it is uneven, cautious, and increasingly sensitive to interest rate expectations and economic uncertaint...

Food & Dining

A Maple‑Infused World Cocktail Day: Cocktails & Mocktails to Try

With World Cocktail Day coming up on the 13th of May, many people will be looking for fresh ideas to shake up at home, whether they prefer something fruity, sparkling or alcohol free. I’m sharing a set of maple infused cocktails and mocktails on be...

For Many Finances Are Strained But the Dining Out Evening May Not Be Impossible

For many Australians, the cost of living has changed everyday habits. Mortgage repayments are higher, rents have climbed, supermarket prices remain elevated and even modest household bills seem to arrive with greater force than they once did. Dinin...

Food Poisoning: How to Understand Food Labelling Codes—and Protect Yourself

Food poisoning is one of those risks that feels distant—until it isn’t. In Australia, thousands of cases occur every year, many of them preventable. One of the most overlooked defences is something every shopper sees but not everyone fully understa...

Chef knives: Setting up a home or upgrading, does price equate to quality?

For anyone serious about cooking—whether setting up a first kitchen or upgrading an existing one—the question inevitably arises: how much should you spend on a chef’s knife, and does a higher price actually mean better quality? The answer, as with...

Business Times

Australian manufacturers see sharp drop in revenue, profitability…

Key figures: Average revenue down 42% from Q3, down 44% on same quarter last year Average Profit margins plunge to 32%, l...

The Global Nappy Industry: The Big Players

The global nappy industry is one of the largest, most resilient and most quietly profitable consumer sectors in the world. ...

Federal Budget: Entrepreneurs Seek Certainty And Encouragement Fr…

As Australia awaits the Federal Budget, business owners across the country are asking a relatively simple question: Will t...

The Times Features

The Mood Of A Nation: Australians Feel Something Is Sli…

There is a mood in Australia right now that is difficult to quantify but impossible to ignore. It...

Alpine resorts unite on a new digital platform

Alpine Resorts Victoria has successfully gone live on a new Digital Visitor Servicing Platform  (DVS...

The 2026 Budget: What the Federal Opposition Has to Say

The Albanese Government’s 2026 federal budget has triggered an immediate and fierce response from ...

Budget for Misery: Federal Budget Fails to Bridge the S…

The 2026-27 Federal Budget headlines boast of millions.  Yet the reality on our homeless streets ...

The NDIS: A Great Australian Idea Created With Flaws — …

The National Disability Insurance Scheme was created with noble intentions. Few Australians dispu...

Capital Gains Tax in Australia: The Federal Budget Chan…

The Federal Budget delivered yesterday may prove to be one of the most significant taxation turnin...

Why Your Saliva Is a Powerful Indicator of Your Overall…

We rarely give it a second thought. It helps us chew, speak, and digest our food seamlessly. But t...

The Complete Guide to Pool & Spa Maintenance: Keep …

There's nothing quite like a sparkling pool or a steaming spa waiting for you at the end of a long...

A new wave of Australian indie music hits Berry this Ma…

Berry NSW will come alive with indie sounds across multiple venues on Thursday May 21 and Sunday May...