what NDIS participants value in support workers
- Written by: Megan Topping, PhD Candidate, La Trobe University
ShutterstockWhen the National Disability Insurance Scheme (NDIS) was established almost a decade ago, it was envisaged people with disability would be empowered consumers. It was hoped their customer insights would shape new services designed to meet their specific needs and preferences.
But today’s market-based reality is that the National...












