Complaints, missing persons, assaults – contracting outside workers in aged care increases problems
- Written by: Nicole Sutton, Senior Lecturer in Accounting, University of Technology Sydney
ShutterstockAged care homes struggling to meet staffing needs are increasingly relying on externally contracted care workers to make up shortfalls.
However, our new study, shows homes that rely more heavily on externally contracted care staff provide significantly worse quality of care.
With the government convening a national jobs and skills...
