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How COVID-19 changed the way we shop – and what to expect in 2022 and beyond

  • Written by: Adrian R. Camilleri, Senior Lecturer in Marketing, University of Technology Sydney
How COVID-19 changed the way we shop – and what to expect in 2022 and beyondShutterstock

COVID-19 has dramatically changed how businesses and consumers behave. We’ve seen panic buying, the rise of the “homebody economy” and a strong shift towards contactless shopping.

As we emerge from the worst of the pandemic, it seems the right time to reflect on the most important changes in consumer behaviour...

Read more: How COVID-19 changed the way we shop – and what to expect in 2022 and beyond

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