Google AI
The Times Australia

LOCALSEARCH REVEALS AUSTRALIA’S TOP 100 HIGHLY RATED SMALL BUSINESSES OF 2023

  • Written by: The Times

Leading digital marketing presence provider, Localsearch has revealed Australia’s top 100 Highly Rated Businesses for 2023. Selected from over 28,000 verified businesses on the Localsearch business directory platform, the rankings were determined through online reviews from local customers over a 12-month period recognising their outstanding service within their communities.

2023’s winners range from The Sassi Seamstress, a vintage clothing restorer and alterations provider in Golden Beach, to Caloundra Removals & Storage, a moving company in Warana with an impressive 371 five star ratings. 

The top 10 Highly Rated Businesses for 2023 are:

  1. Caloundra Removals & Storage, Warana QLD

  2. First Aid Courses and Training – FACT, Blacks Beach QLD

  3. #Nurtured, Lismore NSW

  4. Terry’s Locksmiths, Burleigh Heads QLD

  5. Arborclimb Tree Pruning, Little Mountain QLD

  6. David & Roz Wood Enterprises, White Rock QLD

  7. North Coast Screens & Repairs, East Ballina NSW

  8. The Sassi Seamstress ,Golden Beach QLD

  9. Aircon Mid North Coast, Forster NSW

  10. Concept Hair Design, Wodonga NSW

Other businesses recognised include a dentistry, salons, a career coaching and resume writing business, plumbers, a limousine company, a longboard maker, a professional psychic medium and even a pet crematorium service. 

Daniel Stoten, Executive Chairman of Localsearch, says he is thrilled to see such a diverse mix of businesses recognised: “Small businesses are the backbone of our Australian economy. These businesses create jobs, contribute to economic growth, and provide unique and personalised services that larger corporations often cannot match. 

“Providing exceptional customer service that results in positive online reviews can play such a critical role in the survival of small businesses. Insane customer service has held us as a business in good stead over the past 30 years, so it’s great to see small businesses understanding the importance of this largely untapped form of marketing in 2023.

“Localsearch is proud to support and celebrate these exceptional small and medium Australian businesses that have consistently demonstrated excellent customer service,” Stoten says.

Jim Noort, Director at Terry’s Locksmiths, says reviews are of critical importance to their business.

“Businesses need to ensure they have a presence and positive reviews across multiple digital platforms for visibility. In our case, as we offer a one-off emergency service, we build our clientele through both search engines and online directories like Localsearch and we encourage our customers to share their experiences online to help others find our business.”

“It's wonderful to be recognised for all the work we put in to ensure customer satisfaction - 

we know that administration and communication is just as important as quality tradecraft and that's reflected in the amazing reviews we get,” Noort says.

Business Times

What to look for when choosing an affiliate network

For publishers and advertisers, a successful affiliate partnership begins with the right audience, clear terms and a shared...

Peru courts Australian capital with $92 billion trade opportunity

Peru is making a direct play to attract $92 billion in untapped Australian investment, technology and critical minerals par...

SEO: Being found for the right reason matters more than being fir…

“Get your website to number one on Google.” It is an appealing sales pitch. For a business owner trying to attract custome...

Technology

Harmony Launches Voice AI Platform …

Harmony’s proprietary, task-specific LLMs respond in about 200 milliseconds and produce a contact ra...

Local News

Brisbane Launches Zero Dollar Store…

A Brisbane-based online marketplace is taking a different approach to buying and selling: everything...

Culture

Why not take up photography? Start with the m…

You do not need an expensive camera, a studio or a distant destination to discover the pleasure of...

Travel

Broome and Byron Bay: protecting the environm…

On opposite sides of Australia, two celebrated coastal destinations face a shared challenge: maint...

The Times Features

Why not take up photography? Start with the moon

You do not need an expensive camera, a studio or a distant destination to discover the pleasure of...

Farm to Fork: Pick of the Crop

Seven seasons, one harvest: Farm to Fork: Pick of the Crop premieres Monday 2 November on 10 Andy...

What to look for when choosing an affiliate network

For publishers and advertisers, a successful affiliate partnership begins with the right audience...