The Times Australia
The Times World News

.

the risks and rewards of raising the foreign tourist tax

  • Written by Tracy Harkison, Associate Professor, School of Hospitality and Tourism, Auckland University of Technology
the risks and rewards of raising the foreign tourist tax

What should visiting Aotearoa New Zealand cost your average tourist? The government has suggested raising the price[1] of admission – otherwise known as the international visitor conservation and tourism levy (IVL) – from NZ$35 to $100.

The aim is to relieve New Zealand taxpayers and ratepayers of some of the tourism costs they currently bear. But it also raises important questions about our overall tourism strategy, and about who we are encouraging to visit.

The previous Labour government introduced the IVL in 2019 to contribute to tourism infrastructure and conservation projects, as well as help create productive, sustainable and inclusive tourism growth.

At the same time, Tourism New Zealand has been actively campaigning[2] to attract tourists who will visit more regions, travel in different seasons – and spend more.

So, do we want to focus on attracting high-spending tourists? Or do we want to attract large numbers of all tourist types and charge them more? The answers will have wide implications for whether New Zealand becomes a niche, premium destination, or another stop on the mass travel map.

Value versus values

Tourism is a vital part of New Zealand’s economy, earning about $17.5 billion a year (around $48 million a day) before COVID. The pandemic put the industry on life support, of course, but it did provide a unique opportunity to rethink and reshape tourism policy.

One strategy that emerged was to attract “high-value” tourists rather than revert to the pre-pandemic model of mass tourism. Some popular destinations had been overwhelmed at times. This put a strain on both environmental sustainability[3] and the quality of visitor experiences.

This proposed shift was not unique to New Zealand. During the pandemic, many countries explored[4] the potential of more sustainable and higher-value tourism once borders reopened.

But New Zealand’s distinctive overseas marketing approach has long played up being a welcoming country for all. This tension between being inclusive as well as more exclusive also challenges the Māori concept of manaakitanga – hospitality and generosity – that has been key to tourism’s messaging.

The strategy and insights team at the Department of Conservation suggested a way through the paradox: shift the narrative from high-value tourism to values-based tourism[5] that “gives more than it takes”.

Meanwhile, Tourism New Zealand was collecting data[6] to understand more about how to attract and satisfy high-net-worth individuals, already targeted through its premium partnerships programme[7].

At that time, the then tourism minister, Stuart Nash, was talking up[8] a new vision “to target high-quality tourists”. He later clarified this, saying “quality” referred to people staying at least ten days and spending more money. He also wanted New Zealand to be[9] one of the world’s top three “aspirational destinations”

Despite the alluring promotional images, many of New Zealand’s popular sites have struggled to cope with tourist numbers. Getty Images

Calls to reset tourism strategy

A Tourism New Zealand survey[10] released just before last year’s election suggested Nash’s message may have resonated with some – 15% were in favour of attracting a “higher quality” of tourist, and 30% wanted to limit the number of tourists on public land.

With tourism now approaching pre-COVID numbers and international visitor spending up $1.3 billion on the previous year, the question of how many and what kind of tourists we want becomes more urgent.

To that end, the business association Tourism Industry Aotearoa has released Tourism 2050: A Blueprint For Impact[11]. It aims to “reset industry strategy” and calls for a national tourism policy statement from the government.

Among the blueprint’s ten recommended main actions, environmental sustainability and embracing Māori culture and knowledge stand out. This includes embedding the Tiaki Promise[12], an industry initiative begun in 2018 to encourage tourists to care for New Zealand’s people, places and culture.

Finding the balance

With international visitor spending up 18% up on pre-COVID levels, Tourism New Zealand has been optimistic[13] its strategy is paying off. But any increase in the international visitor levy will need to be communicated carefully.

While $100 may not seem a lot in the context of an overseas holiday’s overall cost, it is still another price barrier. And openly targeting high-value visitors suggests other visitors are low-value.

If the essence of manaakitanga is that people arrive as strangers but leave as whānau (family), the authenticity of New Zealand’s overall messaging needs to be clear.

It’s true that luxury travel[14] is a growth market[15]. But showcasing a commitment to the environment and Indigenous culture can appeal as much to a backpacker as to a high-net-worth individual.

Engaging local communities in tourism planning will be crucial to ensure the benefits are shared widely, and the whole country can show that manaakitanga. Fostering a more sustainable tourism industry means looking after everyone.

The success of the strategy lies in our ability to balance exclusivity with inclusivity: encourage all types of tourists, don’t raise the visitor levy by too much, and ensure New Zealand stays a welcoming and sustainable haven for all.

References

  1. ^ raising the price (www.nzherald.co.nz)
  2. ^ actively campaigning (www.rnz.co.nz)
  3. ^ environmental sustainability (www.nzherald.co.nz)
  4. ^ many countries explored (www.telegraph.co.uk)
  5. ^ values-based tourism (waitakinz.com)
  6. ^ collecting data (www.tourismnewzealand.com)
  7. ^ premium partnerships programme (www.tourismnewzealand.com)
  8. ^ talking up (www.theguardian.com)
  9. ^ wanted New Zealand to be (www.travelweekly.com)
  10. ^ Tourism New Zealand survey (www.tourismnewzealand.com)
  11. ^ Tourism 2050: A Blueprint For Impact (www.tia.org.nz)
  12. ^ Tiaki Promise (www.tiakinewzealand.com)
  13. ^ has been optimistic (www.rnz.co.nz)
  14. ^ luxury travel (www.hospitalitynet.org)
  15. ^ growth market (www.8020comms.com)

Read more https://theconversation.com/welcome-to-nz-now-pay-up-the-risks-and-rewards-of-raising-the-foreign-tourist-tax-232138

Times Magazine

Understanding ITIL 4 and PRINCE2 Project Management Synergy

Key Highlights ITIL 4 focuses on IT service management, emphasising continual improvement and value creation through modern digital transformation approaches. PRINCE2 project management supports systematic planning and execution of projects wit...

What AI Adoption Means for the Future of Workplace Risk Management

Image by freepik As industrial operations become more complex and fast-paced, the risks faced by workers and employers alike continue to grow. Traditional safety models—reliant on manual oversight, reactive investigations, and standardised checklist...

From Beach Bops to Alpine Anthems: Your Sonos Survival Guide for a Long Weekend Escape

Alright, fellow adventurers and relaxation enthusiasts! So, you've packed your bags, charged your devices, and mentally prepared for that glorious King's Birthday long weekend. But hold on, are you really ready? Because a true long weekend warrior kn...

Effective Commercial Pest Control Solutions for a Safer Workplace

Keeping a workplace clean, safe, and free from pests is essential for maintaining productivity, protecting employee health, and upholding a company's reputation. Pests pose health risks, can cause structural damage, and can lead to serious legal an...

The Science Behind Reverse Osmosis and Why It Matters

What is reverse osmosis? Reverse osmosis (RO) is a water purification process that removes contaminants by forcing water through a semi-permeable membrane. This membrane allows only water molecules to pass through while blocking impurities such as...

Foodbank Queensland celebrates local hero for National Volunteer Week

Stephen Carey is a bit bananas.   He splits his time between his insurance broker business, caring for his young family, and volunteering for Foodbank Queensland one day a week. He’s even run the Bridge to Brisbane in a banana suit to raise mon...

The Times Features

Metal Roof Replacement Cost Per Square Metre in 2025: A Comprehensive Guide for Australian Homeowners

In recent years, the trend of installing metal roofs has surged across Australia. With their reputation for being both robust and visually appealing, it's easy to understand thei...

Why You’re Always Adjusting Your Bra — and What to Do Instead

Image by freepik It starts with a gentle tug, then a subtle shift, and before you know it, you're adjusting your bra again — in the middle of work, at dinner, even on the couch. I...

How to Tell If Your Eyes Are Working Harder Than They Should Be

Image by freepik Most of us take our vision for granted—until it starts to let us down. Whether it's squinting at your phone, rubbing your eyes at the end of the day, or feeling ...

Ways to Attract Tenants in a Competitive Rental Market

In the kind of rental market we’ve got now, standing out is half the battle. The other half? Actually getting someone to sign that lease. With interest rates doing backflips and ...

Top Tips for Finding the Ideal Block to Build Your Home

There’s something deeply personal and exciting about building your own home. You’re not just choosing paint colours or furniture, you’re creating a space that reflects your lifes...

The Home Buying Process Explained Step by Step

Buying a home is a thrilling milestone, but it can also feel like navigating a maze without a map. With paperwork, finances, and decisions at every turn, understanding the home-b...