The Times Australia
The Times Technology News

.

Chemist Warehouse introduces QR code payments


Australians will now be able to pay by QR code at Chemist Warehouse. The code will allow shoppers to input their bank details and pay directly, avoiding fees charged by Visa and Mastercard.

This rollout comes alongside the Treasurer today announcing a government ban on debit card fees.

Finance expert Dr My Nguyen is available for comment.

Dr My Nguyen, finance and banking

“Chemist Warehouse's introduction of QR code payments is a strategic move to avoid the high costs associated with card surcharges, which amount to millions annually.

This method, known as ‘Pay by Bank,’ allows customers to make direct payments from their bank accounts by scanning a QR code, bypassing intermediaries like Visa and Mastercard.

“The benefits of QR code payments are significant. For retailers like Chemist Warehouse, they can substantially reduce transaction fees, which can be as high as 1.5% for card payments. These savings can potentially be passed onto consumers in the form of lower prices.  QR codes can streamline the payment process, allowing for quick and easy transactions without the need for physical cards or additional hardware. The encryption of payment information within QR codes also enhances security, reducing the risk of fraud compared to card payments.

“However, there are some risks and challenges associated with QR code payments. Despite security measures, there is a risk of scanning fraudulent QR codes, leading to unauthorised transactions. Consumers may also be hesitant to adopt new payment methods, especially if they are accustomed to using cards. Furthermore, QR code payments rely on smartphone technology and internet connectivity, which could pose challenges in areas with poor network coverage.

“Chemist Warehouse aims to reduce its annual $15 million expenditure on card surcharges by adopting QR code payments, thereby lowering operational costs and potentially passing on savings to consumers. This move aligns with global trends where QR code payments are becoming increasingly popular, such as Southeast Asia and India.

“In Australia, several major retailers have already adopted QR code payment systems. Muji, Vodafone, MJ Bale and L’Occitane have integrated QR code payments through ePay. Additionally, Commonwealth Bank, National Australia Bank, Coles and Woolworths have partnered with Eftpos to support the rollout of a new eQR payment system.

“As more businesses recognise these benefits, we can expect wider adoption of QR code payments in the retail sector.”

Dr My Nguyen is a Senior Lecturer in Finance who specialises in market competition, empirical corporate finance, banking, sustainable finance and digital financial services. 

Times Magazine

Headless CMS in Digital Twins and 3D Product Experiences

Image by freepik As the metaverse becomes more advanced and accessible, it's clear that multiple sectors will use digital twins and 3D product experiences to visualize, connect, and streamline efforts better. A digital twin is a virtual replica of ...

The Decline of Hyper-Casual: How Mid-Core Mobile Games Took Over in 2025

In recent years, the mobile gaming landscape has undergone a significant transformation, with mid-core mobile games emerging as the dominant force in app stores by 2025. This shift is underpinned by changing user habits and evolving monetization tr...

Understanding ITIL 4 and PRINCE2 Project Management Synergy

Key Highlights ITIL 4 focuses on IT service management, emphasising continual improvement and value creation through modern digital transformation approaches. PRINCE2 project management supports systematic planning and execution of projects wit...

What AI Adoption Means for the Future of Workplace Risk Management

Image by freepik As industrial operations become more complex and fast-paced, the risks faced by workers and employers alike continue to grow. Traditional safety models—reliant on manual oversight, reactive investigations, and standardised checklist...

From Beach Bops to Alpine Anthems: Your Sonos Survival Guide for a Long Weekend Escape

Alright, fellow adventurers and relaxation enthusiasts! So, you've packed your bags, charged your devices, and mentally prepared for that glorious King's Birthday long weekend. But hold on, are you really ready? Because a true long weekend warrior kn...

Effective Commercial Pest Control Solutions for a Safer Workplace

Keeping a workplace clean, safe, and free from pests is essential for maintaining productivity, protecting employee health, and upholding a company's reputation. Pests pose health risks, can cause structural damage, and can lead to serious legal an...

The Times Features

The Role of Your GP in Creating a Chronic Disease Management Plan That Works

Living with a long-term condition, whether that is diabetes, asthma, arthritis or heart disease, means making hundreds of small decisions every day. You plan your diet against m...

Troubleshooting Flickering Lights: A Comprehensive Guide for Homeowners

Image by rawpixel.com on Freepik Effectively addressing flickering lights in your home is more than just a matter of convenience; it's a pivotal aspect of both home safety and en...

My shins hurt after running. Could it be shin splints?

If you’ve started running for the first time, started again after a break, or your workout is more intense, you might have felt it. A dull, nagging ache down your shins after...

Metal Roof Replacement Cost Per Square Metre in 2025: A Comprehensive Guide for Australian Homeowners

In recent years, the trend of installing metal roofs has surged across Australia. With their reputation for being both robust and visually appealing, it's easy to understand thei...

Why You’re Always Adjusting Your Bra — and What to Do Instead

Image by freepik It starts with a gentle tug, then a subtle shift, and before you know it, you're adjusting your bra again — in the middle of work, at dinner, even on the couch. I...

How to Tell If Your Eyes Are Working Harder Than They Should Be

Image by freepik Most of us take our vision for granted—until it starts to let us down. Whether it's squinting at your phone, rubbing your eyes at the end of the day, or feeling ...