The Times Australia
News From Asia

.
Men's Weekly

.

Paws N’ Claws Veterinary Surgery in Singapore Recognised for Service Excellence, Trustworthiness, Volunteerism

SINGAPORE - Media OutReach Newswire - 28 October 2024 - Paws N’ Claws Veterinary Surgery, a veterinary clinical practice in Singapore, is pleased to announce that it has received two awards recognising its commitment to excellence in animal care, customer service, and community outreach through volunteer work — underpinned by a Fear-Free philosophy.

Paws N’ Claws Veterinary Surgery has been awarded the Business Trust 2024/2025 and the Singapore Trusted Quality Brand 2024/2025.

Paws N
Paws N' Claws Vet Team

The Business Trust Award is presented to small and medium-sized enterprises (SMEs) in Singapore that have achieved outstanding customer satisfaction and service excellence. This accolade underscores Paws N’ Claws Veterinary Surgery’s commitment to fostering trust with its clients and ensuring exceptional, personalised care for each animal.

It reflects the clinic’s ongoing efforts to build enduring relationships with its clients and create a welcoming and supportive environment for both pets and their owners.

The Singapore Trusted Quality Brand Award is presented to businesses in Singapore that consistently demonstrate exceptional quality, reliability, and customer satisfaction. It also spotlights businesses with active community involvement.

This recognition reflects Paws N’ Claws Veterinary Surgery’s dedication to providing the highest standard of care for its patients and their owners, as well as giving back to the community through the team’s participation in various volunteer initiatives, such as events that provide free health checks and pet microchipping.

Fear-Free Veterinary Care
The Fear-Free approach to veterinary care at Paws N’ Claws Veterinary Surgery is a key factor in building trust and positive relationships with clients and ensuring that the animals receive top-notch veterinary care. The compassionate, Fear-Free aligned veterinary team prioritises every pet’s emotional and physical well-being.

Fear-Free is a concept in veterinary medicine that focuses on reducing fear, stress, and anxiety (FAS) for animals during their visits to clinics or animal hospitals. It involves creating a calm and welcoming environment, using gentle techniques, and understanding the animal’s individual needs and behaviours.

This can help animals feel more comfortable and relaxed, making them more receptive to treatments and examinations, leading to better health outcomes and reducing the risk of stress-related behaviours. A Fear-Free approach can also provide clients with peace of mind, knowing that their pets are receiving care in a calm and supportive environment.

Dr Esther Lam, Head Veterinarian at Paws N’ Claws Veterinary Surgery and a Fear-Free Certified Professional, said: “We are deeply grateful for the support from our clients, who entrust the care of their beloved pets to us. It's a constant reminder of why we do what we do — to provide the best possible care for animals and help pet owners make informed decisions. We will continue to give back to the community that has supported us immensely over the past years.”

“The awards are a testament to our compassionate team’s hard work and dedication to providing Fear-Free, personalised, and comprehensive care for our patients while building genuine, life-long relationships with our valued clients,” Dr Lam added.

Paws N’ Claws Veterinary Surgery will continue to prioritise the highest standards of veterinary medicine and customer satisfaction, to deliver the best possible experience for both pets and their owners.

As part of the team’s volunteering and community outreach efforts, members of Paws N’ Claws Veterinary Surgery, including Dr Lam, will be present at a pet-friendly brunch event at Toma By The River on 10 November. They will provide basic health checkups for the canine guests and answer questions from the dog owners.Hashtag: #PawsNClaws




The issuer is solely responsible for the content of this announcement.

About Paws N’ Claws Veterinary Surgery

Located at Upper Thomson, Paws N’ Claws Veterinary Surgery was founded by Dr Esther Lam, a passionate, Fear-Free Certified veterinarian with a wealth of experience across busy vet practices and charities in the United Kingdom and Singapore.

Paws N’ Claws Veterinary Surgery provides a wide range of services and facilities. These include and are not limited to pet diagnostics and wellness care, microscopy, scans, dermatological care for skin issues, hospitalisation with overnight monitoring, dental care, senior pet wellness, teleconsultation, and preventative care such as vaccinations and pre-export health checks.

The veterinary practice also houses a , where veterinarians perform routine surgeries such as sterilisation, soft-tissue surgeries including lump removal, orthopaedic surgeries such as fracture repairs, and more.

Find out more at .

Times Magazine

Effective Commercial Pest Control Solutions for a Safer Workplace

Keeping a workplace clean, safe, and free from pests is essential for maintaining productivity, protecting employee health, and upholding a company's reputation. Pests pose health risks, can cause structural damage, and can lead to serious legal an...

The Science Behind Reverse Osmosis and Why It Matters

What is reverse osmosis? Reverse osmosis (RO) is a water purification process that removes contaminants by forcing water through a semi-permeable membrane. This membrane allows only water molecules to pass through while blocking impurities such as...

Foodbank Queensland celebrates local hero for National Volunteer Week

Stephen Carey is a bit bananas.   He splits his time between his insurance broker business, caring for his young family, and volunteering for Foodbank Queensland one day a week. He’s even run the Bridge to Brisbane in a banana suit to raise mon...

Senior of the Year Nominations Open

The Allan Labor Government is encouraging all Victorians to recognise the valuable contributions of older members of our community by nominating them for the 2025 Victorian Senior of the Year Awards.  Minister for Ageing Ingrid Stitt today annou...

CNC Machining Meets Stage Design - Black Swan State Theatre Company & Tommotek

When artistry meets precision engineering, incredible things happen. That’s exactly what unfolded when Tommotek worked alongside the Black Swan State Theatre Company on several of their innovative stage productions. With tight deadlines and intrica...

Uniden Baby Video Monitor Review

Uniden has released another award-winning product as part of their ‘Baby Watch’ series. The BW4501 Baby Monitor is an easy to use camera for keeping eyes and ears on your little one. The camera is easy to set up and can be mounted to the wall or a...

The Times Features

Running Across Australia: What Really Holds the Body Together?

How William Goodge’s 3,800km run reveals the connection between movement, mindset, and mental resilience As a business owner, I’ve come to realise that the biggest wins rarely com...

Telehealth is Transforming Healthcare Services in Australia

It has traditionally not been easy to access timely healthcare in Australia, particularly for people who live in remote areas. Many of them spend hours on the road just to see a...

Launchd Acquires Huume, Strengthening Creative Firepower Across Talent-Led Marketing

Launchd, a leader in talent, technology and brand partnerships, has announced its acquisition of influencer talent management agency Huume from IZEA. The move comes as the medi...

Vietnam's "Gold Coast" Emerges as Extraordinary Investment Frontier and Australian Inspired Way of Life

$2 Billion super-city in Vung Tau set to replicate Australia's Gold Coast success story A culturally metamorphic development aptly named "Gold Coast" is set to reshape Vietna...

Choosing the Wrong Agent Is the #1 Regret Among Aussie Property Sellers

Selling your home is often one of the largest financial transactions you’ll make, and for many Australians, it’s also one of the most emotional. A new survey of Australian home se...

Travel Insurance for Families: What Does it Cover and Why it’s Essential

Planning a family trip is exciting, but unexpected mishaps can turn your dream vacation into a stressful ordeal. That’s where travel insurance comes in—it’s your safety net when ...