Central Coast Residents Can Now Lock In Their Taxi Fare Before They Even Get In The Car
- Written by: Times Media
Australia's largest taxi network, 13cabs, has expanded its fixed-price fare service to the Central Coast, giving residents certainty over what they'll pay before their trip even begins.
The rollout covers the region from Gosford and Terrigal through to The Entrance, Woy Woy and Erina, meaning locals across the Central Coast can now book a 13cabs taxi with a guaranteed price locked in from the outset with no surprises, no meter anxiety, just a fare you know in advance.
Alongside standard taxi bookings, 13cabs is also offering a maxi taxi service for wheelchair passengers or larger groups needing extra room, ensuring the service is accessible to a broader range of residents.
A spokesperson for 13cabs said the company's dispatch technology is designed to get customers the best possible price while making booking a taxi as fast and simple as possible.
"Having access to fixed price fares is a great outcome for Central Coast residents, as they will know exactly what their fare will be," he said.
"With more than 300,000 people living between Gosford and Wyong, and plenty of them travelling for work, medical appointments and airport runs, knowing the cost of your trip up front makes a real difference."
It's a point that speaks to a very real frustration for regular travellers, whether it's a weekly medical appointment, a school run, or an early flight out of Sydney Airport, not knowing the final cost of a trip can be a genuine source of stress. Fixed pricing removes that uncertainty altogether.
The spokesperson also highlighted the calibre of local drivers as central to the service.
"Our local drivers are the backbone of our business. They are very customer service orientated and professionally trained," he said.
Technology plays a big part in the customer experience too. Passengers can track their taxi's arrival in real time through the 13cabs app, watching their driver approach and receiving live location updates so there's no guessing about when the car will actually turn up.
"Booking through 13cabs also gives our customers the choice and flexibility to book in several ways most convenient to them — via the app, online, through interactive voice response or speaking to an operator," the spokesperson said.
That flexibility matters, particularly for older residents or those less comfortable with apps, who can simply ring the 13cabs call centre on 13 2227 and be automatically connected with a nearby taxi. It's this combination of modern technology and old-fashioned phone booking that has helped 13cabs remain the taxi network of choice for so many Australians.
For Central Coast residents wanting to try the new service, the 13cabs app is available to download free from the Apple App Store or Google Play Store.
