The Times Australia
Small Business News

.

First Impressions Last: How to Make a Good First Impression for your Business

  • Written by News Company


Making a good first impression should be the goal of any business. This is going to make a mark on the minds of others, especially potential clients. That being said, if you want to know how it is possible to create a positive impression, read on and learn from some of the tips that we will be sharing below. From using check in apps like www.greetly.com to making sure someone is available to answer the phone, pay attention to these tips as they will help establish a favorable business image.

 

Create a Welcoming Front Office

From the moment people step into your office, be ready to make an impression. You can use a sign in app, such as Greetly. You should also invest in high-quality office furniture that will make guests feel comfortable. Make sure that the temperature is right. See to it that the space is well-lit. It will also be good to offer refreshments to quench their thirst while they wait. There should be books and magazines to keep them pre-occupied.

 

Design the Right Business Card

A business card is a good marketing and networking tool. Key employees, especially those who are in the sales department, need to have a well-designed business card. Find a way to make people keep your card and remember to call you when they need your help. Business cards should be simple but should contain information that people need to know about you. Keep it at the standard size so that it can be easily kept. Find a way to be creative but without going overboard.

 

Be on Time

This is a way to make a first impression when you are meeting a client. Be sure that you are there ahead of time. When you are late, this could send a sign that you are unprofessional and for sure, people won’t want to be working with someone like you. Whatever happens, do not blame the traffic!

 

Dress Up

Always dress as if you are about to meet your worst enemy. Suit up and look at your best. You need to have a professional appearance, which will speak a lot about the brand or the company that you are representing. You do not necessarily need to invest in designer clothes. You just have to put an extra effort to look presentable.

 

Answer the Phone Properly

When clients call the office or your business, make sure that there is someone to answer right away. No one would want to be kept waiting for a long time before a response is available. Whoever is answering the phone should be trained to do it. From a proper introduction to the right closing, calls should be handled properly. That person should also know how to keep his or her calm and handle irate callers.

 

With the tips that have been mentioned above, it will be easy for your business to impress your visitors, which might be the first step towards having a profitable relationship!

 

Property Times

Duke of Dural to Get Rooftop Bar as New Owners Invest in Venue Upgrade

The Duke of Dural, in Sydney’s north-west, is set for a major uplift under new ownership, following its acquisition by hospitality group Good Beer Company this week. Led by respected private hotelier John Azar, the Good Beer Company has a proven t...

Top Tips for Finding the Ideal Block to Build Your Home

There’s something deeply personal and exciting about building your own home. You’re not just choosing paint colours or furniture, you’re creating a space that reflects your lifestyle, your dreams, and your future. However, before you start sketchin...

The Home Buying Process Explained Step by Step

Buying a home is a thrilling milestone, but it can also feel like navigating a maze without a map. With paperwork, finances, and decisions at every turn, understanding the home-buying process is crucial for success. Whether you're a first-time buye...

Thinking of Selling Your Home? Here’s What You Need to Know

Selling a home is more than just putting up a “For Sale” sign. It’s a strategic process that involves preparation, pricing, and negotiation - all aimed at getting the best value for your property. Let’s go through the most important steps to take b...

Food & Dining

Onsite Caterer vs a Full Service Venue: 9 important things to explore

Choosing between an external catering company and an all-inclusive venue is a major decision that affects cost, flexibility, food quality, and the overall event experience. Venues with in-house catering offer convenience and streamlined coordinatio...

Meal Prep as Self-Care? The One Small Habit That Could Improve Your Mood, Focus & Confidence

What if the secret to feeling calmer, more focused, and emotionally resilient wasn’t found in a supplement or self-help book — but in your fridge? That’s the surprising link uncovered by leading dietitians Anna Debenham and Alex Parker from The Biti...

Cult Favourite, TokyoTaco, Opens Beachfront at Mooloolaba this June

FREE Tokyo Tacos to Celebrate!  Cult favourite Japanese-Mexican restaurant TokyoTaco is opening a beachfront venue at the Mooloolaba Esplanade on Queensland’s Sunshine Coast this June.  The doors of the new venue will open on 18 June and to cel...

International lager claims crown as Australia’s most preferred beer

Launching its inaugural ‘Brand Map of Australia’, Tracksuit reveals Corona as the nation’s most preferred beer  Sydney, Thursday, 29 May 2025 - From iconic mass-produced lagers to innovative craft brews, beer is woven into the fabric of Australi...

Business Times

Navigating Leadership Mistakes with Confidence

I am always surprised by this question: How do leaders get over embarrassing mistakes and still succeed? The use of the w...

Australia’s Grill’d Transforms Operations with Qlik

Boosting Burgers and Business Clean, connected data powers real-time insights, smarter staffing, and standout customer exp...

Agentforce for Financial Services: Merging AI and Human Expertise…

In this rapidly evolving world of financial services, deploying customer experiences that are personalized and intelligen...

The Times Features

What Endo Took and What It Gave Me

From pain to purpose: how one woman turned endometriosis into a movement After years of misdiagnosis, hormone chaos, and major surgery, Jo Barry was done being dismissed. What beg...

Why Parents Must Break the Silence on Money and Start Teaching Financial Skills at Home

Australia’s financial literacy rates are in decline, and our kids are paying the price. Certified Money Coach and Financial Educator Sandra McGuire, who has over 20 years’ exp...

Australia’s Grill’d Transforms Operations with Qlik

Boosting Burgers and Business Clean, connected data powers real-time insights, smarter staffing, and standout customer experiences Sydney, Australia, 14 July 2025 – Qlik®, a g...

Tricia Paoluccio designer to the stars

The Case for Nuturing Creativity in the Classroom, and in our Lives I am an actress and an artist who has had the privilege of sharing my work across many countries, touring my ...

Duke of Dural to Get Rooftop Bar as New Owners Invest in Venue Upgrade

The Duke of Dural, in Sydney’s north-west, is set for a major uplift under new ownership, following its acquisition by hospitality group Good Beer Company this week. Led by resp...

Prefab’s Second Life: Why Australia’s Backyard Boom Needs a Circular Makeover

The humble granny flat is being reimagined not just as a fix for housing shortages, but as a cornerstone of circular, factory-built architecture. But are our systems ready to s...