The Times Australia
The Times World News

.
The Times Real Estate

.

Australians lost more than $3bn to scammers in 2022. Here are 5 emerging scams to look out for

  • Written by Cassandra Cross, Associate Dean (Learning & Teaching) Faculty of Creative Industries, Education and Social Justice, Queensland University of Technology
Australians lost more than $3bn to scammers in 2022. Here are 5 emerging scams to look out for

The Australian Competition and Consumer Commission’s latest Targeting Scams report[1] indicates Australians reported more than A$3 billion lost to fraud in 2022. This is about a $1 billion increase on reported losses from 2021[2].

Year upon year, we’re witnessing a rise in monetary losses to fraud. Behind these figures sit millions of Australians who experience a range of financial and non-financial harms[3].

Here’s what we’ve learned from the latest report – and some advice on what to look out for in the year ahead.

2022 at a glance

Of the reported $3 billion lost, about half was stolen as part of investment schemes – more than double the $701 million figure from 2021. A desire to invest in cryptocurrency has driven up these losses, with potential investors inadvertently transferring money to offenders advertising a range of falsehoods.

Remote access schemes – in which a scammer convinces the victim to grant them access to their computer – jumped into second place, with $229 million in reported losses. This was followed by payment redirection scams (also known as business email compromise fraud).

Those who reported directly to Scamwatch lost an average of $19,654 – an increase of 54% from the $12,742 reported in 2021.

The report also shows not all victims are targeted equally; people aged 65 years and older reported the highest losses across all demographics. Indigenous Australians, people with a disability, and those from culturally and linguistically diverse backgrounds were also overrepresented.

For the first time in many years, text message was the most popular method for offenders to target victims. And while bank transfers were the most popular way to send funds to offenders, cryptocurrency transfers[4] continue to increase in popularity – rising 162.4% in one year.

Scammers are always looking for new ways to deceive people, and this often involves trying to build rapport. Michael Lucy

There was, however, a reduction in fraudulent phone calls. This is likely attributable to the introduction of regulatory action[5] to block known scam calls. It’s a bright spot in an otherwise dark report.

Read more: Scammers can slip fake texts into legitimate SMS threads. Will a government crackdown stop them?[6]

Trends to look out for

The Targeting Scams report demonstrates the many ways offenders seek to defraud victims. On one hand, people are becoming more aware of common scam tactics. On the other, criminals are adjusting their methods to gain the upper hand.

Here are five types of relatively lesser-known frauds everyone should be aware of.

1. Romance baiting

Also known as “cryptorom[7]” or “pig butchering[8]”, this scam is a convergence of investment fraud and traditional romance fraud approaches.

The offender first initiates a relationship with the victim – through dating apps, websites or social media platforms. Once they’ve established trust, they encourage the victim to put their money into an “investment” opportunity, often cryptocurrency. The victim will then unknowingly transfer their money to the offender, who is under a different guise.

This kind of romance baiting raises fewer red flags than directly asking for money, and is targeting a younger demographic compared to more traditional romance fraud.

Such deceptions are coded under investment schemes. This is likely driving the surge in investment scheme losses reported in recent years, while also accounting for a lack of substantial increases in romance fraud.

2. Online shopping fraud

Offenders are skilled at creating fake websites and product advertisements that look genuine.

Often these fake sites will have only subtle differences from their real counterparts. Consumers may not be able to tell the difference. Criminals can directly access funds through victims’ credit card details obtained on these sites.

Online shopping fraud targets a range of demographics. It’s happening on stand-alone websites, social media platforms and online marketplaces.

3. Jobs and employment fraud

Research[9] has indicated that working from home and flexible working conditions are strong indicators of a fraudulent job listing.

But in a post-COVID world, flexibility at work is often a key criterion for job seekers, if not a deal-breaker. Offenders have noticed this, and are responding by posting attractive job advertisements that offer flexibility and high incomes.

Victims submit their CVs and personal credentials (setting themselves up for identity crime), or may be required to pay upfront for training or materials costs for a job that doesn’t exist.

Employment scams are targeting younger people in particular, as they’re more likely to have experienced job loss and insecurity[10] in the wake of the pandemic.

4. Recovery schemes

Many fraud victims will want to take whatever action possible to recover lost funds.

To exploit this, offenders will trade the details of victims with each other. They will then pose as authorities (often law enforcement, banks or private agencies) who are aware of the victim’s circumstances and promote their ability to regain the missing funds for a fee.

In this way, victims who are desperate to recover losses are manipulated into paying even more money to offenders.

5. Remote access schemes

Receiving a phone call from a computer technician advising of a problem with your computer and offering to fix it is a common experience for many. While this approach isn’t new, it made a strong resurgence in 2022 – particularly targeting older people.

These scam calls often come through landlines and prey on people’s fear for the security of their bank details and other personal data. The fraudsters often invoke a sense of urgency about needing to rectify the “problem”, and victims are persuaded to give the offender remote access to their computer.

The criminal can then access a wealth of personal information. They can gain direct entry to bank accounts to transfer funds, and can access identity credentials and other sensitive details to commit identity crime in the future.

Change is needed to protect the public

The threat of fraud will only increase alongside technological evolution. Experts are concerned about artificial intelligence tools such as ChatGPT[11] and image and video generators giving cybercriminals yet another tool to add to their arsenal.

Read more: Scams, deepfake porn and romance bots: advanced AI is exciting, but incredibly dangerous in criminals' hands[12]

The latest Scamwatch report is further evidence banks and financial institutions need to implement measures to help reduce fraud losses; among these, the checking of account names against BSB numbers for all transactions. The UK has a confirmation-of-payee[13] policy that does this.

The government is attempting to address the continued surge in fraud losses through the revision of its cybersecurity strategy[14] and the potential establishment of a National Anti-Scams Centre[15].

These are both positive steps but it’s clear there’s a need for more work to be done.

If you or someone you know has been a victim of fraud, you can report it to ReportCyber[16]. For support, contact iDcare[17]. For prevention advice, consult Scamwatch[18].

References

  1. ^ Targeting Scams report (www.accc.gov.au)
  2. ^ reported losses from 2021 (theconversation.com)
  3. ^ harms (www.aic.gov.au)
  4. ^ cryptocurrency transfers (theconversation.com)
  5. ^ regulatory action (www.commsalliance.com.au)
  6. ^ Scammers can slip fake texts into legitimate SMS threads. Will a government crackdown stop them? (theconversation.com)
  7. ^ cryptorom (news.sophos.com)
  8. ^ pig butchering (krebsonsecurity.com)
  9. ^ Research (research.qut.edu.au)
  10. ^ experienced job loss and insecurity (australiainstitute.org.au)
  11. ^ ChatGPT (www.theguardian.com)
  12. ^ Scams, deepfake porn and romance bots: advanced AI is exciting, but incredibly dangerous in criminals' hands (theconversation.com)
  13. ^ confirmation-of-payee (www.ukfinance.org.uk)
  14. ^ cybersecurity strategy (www.homeaffairs.gov.au)
  15. ^ National Anti-Scams Centre (consultation.accc.gov.au)
  16. ^ ReportCyber (www.cyber.gov.au)
  17. ^ iDcare (www.idcare.org)
  18. ^ Scamwatch (www.scamwatch.gov.au)

Read more https://theconversation.com/australians-lost-more-than-3bn-to-scammers-in-2022-here-are-5-emerging-scams-to-look-out-for-204018

The Times Features

48 Hours in Hobart: The Ultimate Weekend Itinerary

Nestled between the towering Mount Wellington and the sparkling waters of the Derwent River, Hobart is a charming city that offers an intriguing blend of natural beauty, rich histo...

Lunchtime Facelifts: Quick & Effective Procedures for Busy Professionals

Busy professionals often find themselves juggling demanding careers, family obligations, and social commitments. With such a tight schedule, it can be difficult to make time for ...

Visual Guide to Distinguishing Ants from Termites

Distinguishing ants from termites is crucial for homeowners who wish to protect their properties from structural damage. These tiny creatures, though seemingly unthreatening, can...

‘Active recovery’ after exercise is supposed to improve performance – but does it really work?

Imagine you have just finished a workout. Your legs are like jelly, your lungs are burning and you just want to collapse on the couch. But instead, you pick yourself up and ...

Plumber Rates In Canberra: What You Need To Know Before You Hire

When plumbing issues arise, most homeowners in Canberra have one major question: How much will a plumber cost? Whether it’s a leaking tap, a burst pipe, or a full bathroom renova...

Having an x-ray to diagnose knee arthritis might make you more likely to consider potentially unnecessary surgery

Osteoarthritis is a leading cause of chronic pain and disability, affecting more than two million Australians[1]. Routine x-rays aren’t recommended[2] to diagnose the condit...

Times Magazine

First Nations Writers Festival

The First Nations Writers Festival (FNWF) is back for its highly anticipated 2025 edition, continuing its mission to celebrate the voices, cultures and traditions of First Nations communities through literature, art and storytelling. Set to take ...

Improving Website Performance with a Cloud VPS

Websites represent the new mantra of success. One slow website may make escape for visitors along with income too. Therefore it's an extra offer to businesses seeking better performance with more scalability and, thus represents an added attracti...

Why You Should Choose Digital Printing for Your Next Project

In the rapidly evolving world of print media, digital printing has emerged as a cornerstone technology that revolutionises how businesses and creative professionals produce printed materials. Offering unparalleled flexibility, speed, and quality, d...

What to Look for When Booking an Event Space in Melbourne

Define your event needs early to streamline venue selection and ensure a good fit. Choose a well-located, accessible venue with good transport links and parking. Check for key amenities such as catering, AV equipment, and flexible seating. Pla...

How BIM Software is Transforming Architecture and Engineering

Building Information Modeling (BIM) software has become a cornerstone of modern architecture and engineering practices, revolutionizing how professionals design, collaborate, and execute projects. By enabling more efficient workflows and fostering ...

How 32-Inch Computer Monitors Can Increase Your Workflow

With the near-constant usage of technology around the world today, ergonomics have become crucial in business. Moving to 32 inch computer monitors is perhaps one of the best and most valuable improvements you can possibly implement. This-sized moni...

LayBy Shopping