The Times Australia

Why Public Liability Claims in Queensland Can Be Challenging



Accidents in public places such as shopping centres, parks, and pedestrian areas are unfortunately common. When injuries occur due to another party’s negligence, Queensland’s public liability laws allow injured individuals to seek compensation. However, these claims are often complex and require meeting strict legal requirements.

Understanding the Duty of Care in Public Liability Cases

The foundation of any public liability claim is proving that the entity responsible for the public space owed a duty of care to the injured individual. This means demonstrating that the responsible party, whether a business, local council, or property owner, had an obligation to take reasonable precautions to prevent harm.

To establish that a duty of care existed, a claimant must show:

  • The injured person was lawfully present in the area where the accident occurred.
  • The responsible party had control over the premises and was aware (or should have been aware) of potential hazards.
  • The injury was a foreseeable consequence of failing to address these risks.

Once a duty of care is established, the claimant must then prove that a breach of this duty occurred. This requires demonstrating that the responsible party failed to take reasonable steps to maintain a safe environment. A breach could involve unaddressed spills in shopping centres, poorly maintained footpaths, or inadequate lighting in public spaces.

The Legal Hurdles in Proving Negligence

To successfully claim compensation, an injured party must show that the breach of duty directly caused their injury. This process involves proving:

  • That the injury was a foreseeable consequence of the entity’s actions or lack thereof.
  • That the entity’s conduct fell short of the reasonable standard expected in the circumstances.
  • That the injury and resulting damages, such as medical costs and lost wages, directly stemmed from the breach.

Proving these elements can be challenging, as defendants often argue that they took reasonable precautions, that the hazard was obvious, or that the injured person contributed to the accident through their own actions.

The Role of the Personal Injuries Proceedings Act 2002 (PIPA)

Queensland’s Personal Injuries Proceedings Act 2002 (PIPA) regulates public liability claims, setting out procedural requirements that must be followed before court proceedings can commence. The Act was introduced to encourage early settlements and reduce unnecessary litigation.

Key Requirements Under PIPA

  • Pre-Court Notice: Before initiating a claim, an injured person must formally notify the party believed to be at fault. This is done by submitting a Part 1 Notice within nine months of the injury or one month after consulting a lawyer, whichever comes first. This document outlines details of the accident, medical treatment received, and any pre-existing conditions.
  • Response from the Responsible Party: The recipient of the notice has one month to acknowledge receipt and confirm whether they accept responsibility. Failing to respond within this timeframe is treated as an acceptance of the notice.
  • Provision of Evidence: Within two months of the respondent’s reply (or presumed acceptance), a Part 2 Notice must be submitted. This includes supporting documents such as medical reports, evidence of financial losses, and rehabilitation details.

PIPA’s goal is to encourage early resolution of claims, limit excessive litigation, and ensure compensation remains accessible and sustainable. It also regulates legal advertising and prevents misleading claims.

Challenges in Establishing Causation

Even if a duty of care is established, claimants must also prove that the negligence directly led to their injury. This can be difficult, particularly if multiple factors contributed to the accident. Insurance companies and defendants frequently argue that the injured person’s actions played a role, reducing or eliminating liability under contributory negligence principles.

Additionally, under Queensland law, the obvious risk defence may be used to argue that a person should have recognised and avoided the hazard. This defence is particularly relevant in cases involving recreational activities or commonly recognised dangers.

Common Defences Used in Public Liability Claims

Defendants and their insurers often employ various legal defences to challenge public liability claims. These include:

  • Contributory Negligence: Arguing that the claimant was partly responsible for their injury, such as failing to notice a hazard or ignoring warning signs.
  • Assumption of Risk: Claiming that the claimant voluntarily accepted the risk by engaging in a particular activity.
  • Compliance with Safety Standards: Demonstrating that reasonable measures were in place to prevent the accident, thereby shifting liability away from the defendant.

Seeking Legal Assistance

Navigating public liability claims requires a thorough understanding of the law, procedural requirements, and the ability to counter common defences. Given the complexity of these cases, seeking expert legal advice can significantly improve the chances of a successful outcome.

If you’ve been injured in a public place due to someone else’s negligence, don’t hesitate to contact one of our experienced Gold Coast Public Liability Lawyers today, or get a free one-minute online claim check now.

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