The Times Australia
Google AI
Business and Money

Citation Group Reports Landmark 2024 People Management Research Findings


Citation Group, a leading authority in end-to-end workplace compliance solutions, today unveiled the results of its groundbreaking research for 2024, titled The Future of Work: Insights for Australian Businesses. The study, surveying 300 senior workplace decision-makers nationwide, sheds light on the critical challenges and priorities that will shape Australian workplaces in the year ahead.

Key Findings:

AI Adoption Meets Caution: While 75% of organisations surveyed are utilising AI to enhance operational efficiency, concerns about data security and factual accuracy remain prevalent. This cautious approach underscores the need for clear policies governing AI use in staff management.

Employee Retention Tops Priority List: As 58% of workplaces plan to increase headcount, employee retention emerges as a primary concern for 51% of senior managers. This focus reflects the difficulties organisations face in retaining talent in an increasingly competitive job market.

Gap Between Legislative Awareness and Compliance: Nearly half (47%) of senior managers were unaware of the Secure Jobs, Better Pay Act, and 65% were unaware of the Closing Loopholes legislation. Alarmingly, 34% admitted to being unaware of both, particularly in larger organisations with over 5,001 employees, where more than half (54%) of senior managers lacked awareness of these laws.

Demand for Flexible Working Arrangements Soars: The research highlights a marked shift towards flexible and hybrid work models, which are now preferred over traditional remuneration packages. This trend signifies a transformation in employment offerings, prioritising work-life balance.

Legislative Changes Impacting Casual Employment: The new 'Closing Loopholes' legislation is expected to significantly impact casual employment, with nearly half of employers anticipating a reduction in casual workers.

Sexual Harassment Policies Lag Behind Awareness: Despite widespread understanding of workplace sexual harassment laws, only 60% of organisations have implemented clear policies, and less than half (48%) include sexual harassment awareness in their onboarding programs. This gap leaves many organisations vulnerable to potential allegations.

Skilled Migrants Considered Essential: A striking 83% of employers view skilled migrant workers as crucial to their business success, though awareness of changes affecting migrant workers remains low.

Campbell Fisher, Managing Director and Solicitor at Citation Group, commented on the findings, stating, "Our research provides critical insights for Australian businesses at a pivotal moment when the government has introduced significant legislative changes affecting the workforce. Understanding these key concerns and trends is essential for leaders aiming to build resilient, compliant, and forward-thinking workplaces. Citation Group is committed to guiding our clients through these challenges with strategic and actionable solutions."

Fisher added, "It is clear that Australian business leaders must take significant steps to stay on top of new legislation to ensure their businesses attract and retain the best talent."

To read the full report, refer here: https://citationgroup.com.au/resources/the-future-of-work-2/

Business Times

Australia has set new expectations for AI data centres – they sho…

Yesterday, the Australian federal government released new expectations[1] for data centres and artificial intelligence ...

AI Is Already Here. The Question Is Whether Your Business Is Buil…

We sat down with Nirlep Adhikari — CTO at LoanOptions.ai and Founder of Mount Mindforce — to cut through the noise and ta...

Is Hiring a Web Developer Still Worth It?

It’s a fair question to ask in 2026. With AI tools promising to build you a website in minutes and drag-and-drop platform...

The Times Features

AI Is Already Here. The Question Is Whether Your Business Is Built for It

We sat down with Nirlep Adhikari — CTO at LoanOptions.ai and Founder of Mount Mindforce — to cut...

Cleared to Land — and Cleared to Die: How a Runway Failure Killed Two Pilots in Seconds

A modern passenger jet, operating under full clearance, descending onto a controlled runway at o...

Leader of The Nationals Matt Canavan - press conference

CANBERRA PARLIAMENT HOUSE PRESS CONFERENCE WITH SHADOW WATER MINISTER MICHAEL McCORMACK; MURRAY-DA...

The Power Of An Uncomfortable Love

How challenging relationships can help us grow. Never have we lived in a time where relationshi...

US country favourite Larry Fleet joins 2026 Gympie Music Muster

Tennessee singer-songwriter Larry Fleet will bring his band to the Gympie Music Muster on Friday...

56 OF YOUR FAVORITE DISNEY STARS SHINE BRIGHT IN DISNEY ON ICE PRESENTS MAGIC IN THE STARS!

The most Disney characters in one show and the on-ice debut of Raya from Raya and the Last Dragon...

How much do you really need to retire? It’s probably a lot less than $1 million

Every few months, someone in the superannuation industry declares that Australians now “need” ar...

South Australian Nationals to open up local oil from Great Australian Bight

Amid out-of-control inflation and impacts from the Middle East conflict, The South Australian Na...

How does your super balance compare to other people your age?

If you have ever checked your super balance and wondered whether you are “behind” for your age, ...