The Times Australia
Health

.

Patient management software in Australia: what to look for


If you’re running a medical practice, you need systems that can keep up, but there’s an overwhelming number of software solutions out there. When it comes to finding the right patient management software in Australia, how do you know which one to choose?

Here are a few tips and tricks to steer you in the right direction and help you find the solution that’s right for your practice.


Automation. The last thing you want is patient management software that creates more work. The best software platforms make use of automation to streamline workflows and take those routine tasks off your employees’ hands so they can focus on higher value work. Functions that can be easily automated include patient recalls and reminders, reporting and claims. With the right platform, you can run your business more efficiently, provide a higher level of care to your patients and reduce the burden on your staff.

A great patient experience. As well as making things easier for your staff, the best patient management software also provides a great experience to your patients. Look for a solution that offers online booking and SMS reminders, as well as easy access to patient notes and records so your practitioners can provide the highest possible level of care.

Billing and cashflow. Your cashflow is a critical part of your business, and billing and accounting can take up a significant amount of time for your practitioners and support staff. That’s why it’s so important that your chosen software solution offers reliable and stable cashflow management as well as automated billing and simplified claims processing. By streamlining and automating much of your accounting function, you can also reduce errors and double handling, which will help make your practice more profitable over the longer term.

Flexibility. With telehealth and remote working becoming the norm, it’s never been more important to have a flexible software solution for both your patients and staff. Look for patient management software that’s accessible on mobile and allows your practitioners to work from anywhere. It’s also important that any healthcare software you choose is enabled for telehealth so your patients can get the care they need, even if they can’t make it into the practice.

Integration. Integration allows your patient management software to connect with other tools so you can enjoy a full-scale solution that takes care of your patient management and can seamlessly integrate with accounting tools, billing and online booking platforms. Without integration you’re looking at using multiple tools, which can get complicated and increases the likelihood of double handling and errors.

Scalability. As your business grows, you need a patient management solution that grows with it. The best solutions are easy to scale up and down again if needed, without too much investment in new infrastructure. As your practice needs change, your software should also be able to adapt and evolve.

With so many different options for patient management software in Australia, it’s important to take the time and find the solution that’s right for your practice. The right software can help your practice run more efficiently and most importantly, provide an optimum level of care for your patients.

Times Magazine

Building an AI-First Culture in Your Company

AI isn't just something to think about anymore - it's becoming part of how we live and work, whether we like it or not. At the office, it definitely helps us move faster. But here's the thing: just using tools like ChatGPT or plugging AI into your wo...

Data Management Isn't Just About Tech—Here’s Why It’s a Human Problem Too

Photo by Kevin Kuby Manuel O. Diaz Jr.We live in a world drowning in data. Every click, swipe, medical scan, and financial transaction generates information, so much that managing it all has become one of the biggest challenges of our digital age. Bu...

Headless CMS in Digital Twins and 3D Product Experiences

Image by freepik As the metaverse becomes more advanced and accessible, it's clear that multiple sectors will use digital twins and 3D product experiences to visualize, connect, and streamline efforts better. A digital twin is a virtual replica of ...

The Decline of Hyper-Casual: How Mid-Core Mobile Games Took Over in 2025

In recent years, the mobile gaming landscape has undergone a significant transformation, with mid-core mobile games emerging as the dominant force in app stores by 2025. This shift is underpinned by changing user habits and evolving monetization tr...

Understanding ITIL 4 and PRINCE2 Project Management Synergy

Key Highlights ITIL 4 focuses on IT service management, emphasising continual improvement and value creation through modern digital transformation approaches. PRINCE2 project management supports systematic planning and execution of projects wit...

What AI Adoption Means for the Future of Workplace Risk Management

Image by freepik As industrial operations become more complex and fast-paced, the risks faced by workers and employers alike continue to grow. Traditional safety models—reliant on manual oversight, reactive investigations, and standardised checklist...

The Times Features

Flipping vs. Holding: Which Investment Strategy Is Right for You?

Are you wondering whether flipping a property or holding onto it is the better investment strategy? The answer isn’t one-size-fits-all. Both strategies have distinct advantages a...

Why Everyone's Talking About Sea Moss - And Should You Try It Too?

Sea moss - a humble marine plant that’s been used for centuries - is making a major comeback in modern wellness circles. And it’s not just a trend. With growing interest from athle...

A Guide to Smarter Real Estate Accounting: What You Might Be Overlooking

Real estate accounting can be a complex terrain, even for experienced investors and property managers. From tracking rental income to managing property expenses, the financial in...

What Is the Dreamtime? Understanding Aboriginal Creation Stories Through Art

Aboriginal culture is built on the deep and important meaning of Dreamtime, which links beliefs and history with the elements that make life. It’s not just myths; the Dreamtime i...

How Short-Term Lenders Offer Long-Lasting Benefits in Australia

In the world of personal and business finance, short-term lenders are often viewed as temporary fixes—quick solutions for urgent cash needs. However, in Australia, short-term len...

Why School Breaks Are the Perfect Time to Build Real Game Skills

School holidays provide uninterrupted time to focus on individual skill development Players often return sharper and more confident after structured break-time training Holid...