A global IT outage brought supply chains to their knees – we need to be better prepared next time
- Written by: Sanjoy Paul, Associate Professor in Operations and Supply Chain Management, UTS Business School, University of Technology Sydney
AU USAnakul/ShutterstockFriday’s global IT outage – caused by a faulty software update from cybersecurity firm Crowdstrike – wrought havoc on business operations around the world.
Severe disruptions were reported in multiple countries, including Australia, New Zealand, Japan, India, the United States and the United Kingdom. Many...