Burnout by design? Warehouse and shipping workers pay the hidden cost of the holiday season

  • Written by: Christopher O'Neill, Research fellow, Monash University

What’s the meaning of Christmas? For many, it’s about feasting, family, and napping while watching the cricket.

But for e-commerce giants like Amazon, Christmas is the most lucrative time of the year. During the 2020 holiday season, Amazon processed more than A$6.6 billion in sales.

And for the warehouse and shipping workers who...

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