Is Your Business Spending Enough on Digital Marketing?



Digital marketing budgets can be difficult to set. Spend too little and your campaigns may never generate enough data, reach or consistency to deliver meaningful results. Spend too much without the right strategy and you risk wasting money on channels that do not support your business goals.

We spoke to Marketing’s Me, and they say that the right budget is not simply a percentage copied from another business. It should reflect your market, competition, growth targets, average customer value and the marketing channels most likely to generate a return.

How much should a business spend on digital marketing?

There is no universal amount that every business should spend. A small local service provider will have very different requirements from an ecommerce store, national company or newly launched brand.

Many businesses set their overall marketing budget as a percentage of revenue. However, this should only be used as an initial guide. The appropriate level of investment depends on factors such as:

A business aiming to maintain its current position may require a smaller budget than one attempting to enter a new market, launch a new service or grow aggressively.

Are you spreading your budget too thin?

One of the most common digital marketing problems is trying to use too many channels with an insufficient budget.

A business may divide a limited amount between SEO, Google Ads, social media, email marketing and content creation. Although this creates activity across several channels, it may not provide enough investment for any one of them to work effectively.

It is often better to prioritise the channels most closely connected to your immediate objectives. For example, Google Ads may be useful when you want to generate enquiries quickly, while SEO supports longer-term visibility and reduces reliance on paid traffic over time.

Once the initial campaigns are performing consistently, the strategy can expand into additional channels.

Your goals should influence your spending

Before setting a budget, define what the business needs its marketing to achieve. Broad goals such as “increase awareness” or “get more sales” are difficult to budget for accurately.

More useful objectives might include:

Clear targets make it easier to estimate the number of leads, conversions or sales required and determine whether the proposed budget is realistic.

Consider the value of a new customer

Marketing spend should be assessed in relation to what a new customer is worth to your business.

A company earning several thousand dollars from an average customer may be able to spend considerably more to acquire a lead than a business selling a low-cost product. Repeat purchases, ongoing contracts and referrals can increase the total lifetime value of each customer.

For example, spending $1,000 to acquire a customer could be profitable if that customer generates $10,000 in gross profit over several years. The same cost would be unsustainable if the customer generates only $500.

Understanding customer lifetime value helps businesses make better decisions than focusing only on the cheapest possible lead.

Competition affects the required budget

Digital marketing takes place in a competitive environment. You are not setting your budget in isolation; you are competing with other businesses for advertising space, search visibility and customer attention.

Highly competitive industries often have higher advertising costs and require more extensive SEO, content and website improvements. Competitive locations such as Sydney, Melbourne, Brisbane or Perth may also require greater investment than smaller regional markets.

If competitors consistently invest in marketing while your business operates with a minimal budget, it may be difficult to maintain visibility even when your service is better.

Different channels require different timeframes

Not every digital channel delivers results at the same speed.

Google Ads can begin generating traffic shortly after launch, but campaigns still need time and sufficient data to optimise. SEO usually takes longer because it involves improving website quality, content, authority and search visibility over time.

Social media can support brand awareness and customer relationships, while email marketing is particularly valuable when a business already has an engaged database.

A balanced strategy may combine:

The budget should account for both short-term lead generation and long-term growth.

Remember the costs beyond advertising

Your advertising spend is only one part of the total marketing budget.

Effective campaigns may also require investment in:

Increasing ad spend will not necessarily improve performance if visitors arrive on a slow, confusing or unconvincing website. Sometimes the best use of additional budget is improving the customer journey rather than buying more traffic.

Signs your business may be underspending

Your digital marketing budget may be too low if:

Underspending does not always mean the total amount is too small. It may mean the existing budget is being divided inefficiently.

Signs you may be spending inefficiently

A larger budget does not guarantee better results. Your marketing may need restructuring if:

Before increasing the budget, make sure accurate tracking is in place. Without it, the business cannot distinguish effective investment from wasted spending.

Should your marketing budget increase as the business grows?

In many cases, yes—but spending should grow in response to evidence rather than assumption.

If a campaign is consistently generating profitable customers and the business has the capacity to handle more work, increasing the budget may create further growth. This process should be gradual and monitored carefully, as performance can change when a campaign expands into broader audiences or more competitive locations.

Businesses should also consider their operational capacity. Generating more leads is not helpful if calls go unanswered, quotes are delayed or the team cannot deliver the additional work.

How to decide whether your current budget is enough

Start by reviewing the full journey from marketing spend to revenue:

  1. How much are you spending across all channels?
  2. How many genuine leads or sales does that investment generate?
  3. What percentage of leads become customers?
  4. What is the average profit from each new customer?
  5. How long does it take to recover the acquisition cost?
  6. Which channels generate the strongest results?
  7. Does the business have capacity for additional customers?

The goal is not necessarily to spend more. It is to invest enough in the right areas to create measurable and sustainable returns.

Build a budget around commercial outcomes

A sufficient digital marketing budget is one that gives your strategy a realistic opportunity to work while remaining financially sustainable.

For some businesses, the priority may be improving tracking and conversion rates before increasing expenditure. For others, a larger investment may be justified because successful campaigns are limited by budget or competitors are capturing valuable demand.

Marketing’s Me develops digital strategies around each company’s objectives, market and growth stage. By reviewing your current performance, customer value and competitive environment, we can help determine where your budget is best invested.