FICO Survey: 60% of New Zealanders Prefer to Use Digital Channels to Engage with their Bank During Financial Hardship

FICO Survey: 60% of New Zealanders Prefer to Use Digital Channels to Engage with their Bank During Financial Hardship

Appeal of in-person branch banking fading fast post pandemic

AUCKLAND, New Zealand, March 11, 2021 /PRNewswire/ --

Preferred banking customer touchpoints across APAC in December 2020Preferred banking customer touchpoints across APAC in December 2020

Highlights:

  • 60 percent of New Zealand consumers prefer to use digital channels to engage with their bank during financial hardship.
  • 20 percent of New Zealanders ...

Read more: FICO Survey: 60% of New Zealanders Prefer to Use Digital Channels to Engage with their Bank During F...

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